PDRF gets latest technological support from SAP Customer Experience Solutions and SGV & Co. for COVID-19 Logistical Operations and Response

6 min read

The Philippine Disaster Resilience Foundation (PDRF), one of the country’s major private sector vehicles and coordinators for disaster response improvement, has received technological support on COVID-19 logistics and response. SGV & Co., the Philippine member firm of EY Global,  developed the specific application in collaboration with SAP, which was donated to PDRF as support.

The SAP Customer Experience solutions, which include SAP Sales & Service Cloud (aka C4C) aim to provide optimum logistical support and responses to organizations  assisting the PDRF in supplying personal protective equipment (PPE) and medicines to partner hospitals and other health-related organizations.

The application will also be instrumental in channelling donations from private institutions and individuals to continue providing these much-needed supplies to hospitals via an integrated platform.

PDRF Chief Resilience Officer Bill Luz expressed appreciation for the technological assistance given by SAP and SGV & Co. “Our COVID response has required us to send a wide of variety of items such as PPEs, ventilators, as well as providing meals to a large number of healthcare institutions all over the country. This technology enables us to manage our supply and deploy the resources in a timely manner to different organizations.”

Meanwhile, SGV & Co. Chairman and Managing Partner Wilson Tan asserts the firm’s commitment to the development and implementation of the much-needed application.

COVID-19 cases continue to rise in the Philippines which drive the continuing need for hospital supplies, medicine and PPE. Due to this, the PDRF continues to manage donations to address this need via its website.

SAP Philippines Managing Director, Edler Panlilio expressed the importance of technology’s role in assisting in the country’s COVID-19 relief efforts. “SAP Customer Experience solutions go beyond the back-end to support NGOs such as the PDRF with intelligent technologies that can drive efficiency in facilitating the donations and providing access to necessary supplies,” Panlilio said. “This is an example of how we remain true to our purpose of helping Filipino enterprises including NGOs to run better and, thus, improve the lives of Filipinos.”

About SAP

SAP’s strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.

SGV | Assurance | Tax | Strategy and Transactions | Consulting

About SGV & Co.

SGV is the largest professional services firm in the Philippines. We provide assurance, tax, strategy and transaction, and consulting services. In everything we do, we nurture leaders and enable businesses for a better Philippines. This Purpose is our aspirational reason for being that ignites positive change and inclusive growth.

Our insights and quality services help empower businesses and the economy, while simultaneously nurturing our people and strengthening our communities. All this leads to building a better Philippines, and a better working world. SGV & Co. is a member firm of Ernst & Young Global Limited.

About EY

EY is a global leader in assurance, tax, strategy, transaction and consulting services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation is available via ey.com/privacy. For more information about our organization, please visit ey.com.

This news release has been issued by SGV & Co., a member of the global EY organization.

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